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How to Delete eHarmony Account | Your 3 Possible Options

Found a match or just ready to be done with your renewing eharmony service subscription payment? Here're your options and what you need to do to cancel your eharmony account.


Dympll Staff Writer


Feb 25, 2023

These Are Your 3 Options for How to Delete Your eharmony Dating Account

There are three opportunities to cancel your eharmony account subscription, each with it's own requirements or limitations.

  • 3-Day Cancellation
  • Cancellation at Anytime with NO Refund
  • Cancellation through Non-eharmony Service with NO Refund

Here's the process for each of these options:

1. The 3-Day Cancellation Option (with requirements and limitations)

If you want to cancel your eharmony account with no penalty or obligation, you can, but eharmony has some specific requirements and time limitations in order to do this:

  • You must be a user that has purchased eharmony services and resides in Arizona, California, Colorado, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island, or Wisconsin.
  • You must cancel or notify eharmony of your desire to cancel services at anytime PRIOR TO midnight of the third business day following the date of your agreement, excluding Sundays and holidays.
  • You can do this by emailing eharmony at or mailing a signed and dated notice or telegram to eharmony, INC., ATTN: Cancellations, P.O. Box 241810, Los Angeles, CA 90024 USA, which states you, the buyer, are cancelling your agreement with eharmony and choose to not be bound by the contract between you and eharmony, or words of similar effect. Also be sure to include your email address associated with your eharmony account on this notice.

You may also communicate your desire to cancel your subscription by live chat with Customer Care. Please note, however, that live chat may not be available to all users and, due to Customer Care agents’ hours, will not be available at all times.

For a Premium Membership, the day that you successfully purchased a subscription will be the date of this Agreement. Any refunds under this 3-day cancellation policy will be made within 10 days after eharmony’s receipt of your written cancellation notice.

2. Cancellation At Any Time With No Refund

You may cancel your Premium Membership at any time during the term by:

Accessing Data & Settings > “Manage profile” > Amend Subscription, clicking on the cancellation link, and providing the information requested.

In such case, your subscription will terminate at the end of the subscription term for which you have paid, and you will not receive any refund for any unused days of such subscription term.

If you purchase a subscription on an installment payment basis (such as three-part pay), cancellation will not affect your obligation to pay the total contractual amount due on your subscription and your account, credit card, or other payment method will continue to be charged the scheduled payments until the remaining balance is paid in full. Cancellation will prevent your Premium Membership from being automatically renewed.

If your Basic Membership has active virtual goods (e.g., Match Unlocks), you must communicate any termination to eharmony in writing, e.g., by email to Please make sure to provide the email address connected to your account or profile ID, as well as your service password (not login password).

If you delete your Basic Membership, any previously purchased virtual goods (e.g., Match Unlocks) will also be deleted, and existing payment obligations will remain in place, subject to applicable cancellation rights.

3. Cancellation through a Non-eharmony Service with No Refund

To cancel a Premium Membership purchased through a Non-eharmony Service such as Apple or Google, you must access your Non-eharmony Service account and follow the cancellation prompts for each service.

The current cancellation process for Apple requires you to:

Access the Settings option on your iPhone, click on iTunes & App Stores, select your Apple ID, View Apple ID and Subscriptions. You can then click on your eharmony subscription and cancel as instructed.

To cancel a membership purchased through Google, the current cancellation process requires you to:

Sign into your Google account, select “My subscriptions,” select the subscription you want to cancel, click “Manage,” and then “Cancel Subscription.”

Further instructions for cancellation are available for Apple here and for Google here. Cancellation will prevent your Premium Membership from being automatically renewed.

Note that eharmony cannot directly process refunds for purchases made through Apple via the iOS application. Please contact Apple regarding cancellation requests for such purchases.

Subscription Auto-Renewals

eharmony currently offers 6, 12, and 24-month Premium Memberships which automatically renew for consecutive 12-month terms (or other term lengths, as agreed by you during the purchase process) unless prohibited by applicable law.

Cancellation of auto-renewal must be initiated at least 24 hours before the end of your current term.

You eharmony agreement will become effective upon your acceptance of the Agreement by your use of the Services and will remain in effect in perpetuity unless terminated with any of the provided means and options described in the Terms and Conditions section of the eharmony site. For this and all other information and details regarding cancellation information, payment obligations, and your account, see the eharmony Terms and Conditions page.

Premium Memberships purchased through Non-eharmony Services are subject to the payment terms agreed upon by you upon subscription. To cancel auto-renewal or terminate a Premium Membership purchased through a Non-eharmony Service, you must access your Non-eharmony Service account and follow the prompts and instructions for cancellation on the applicable service or contact the applicable service directly.

Related Articles:

What is eDating? | All Your Online Dating Questions Answered

The 7 Stages Of A Breakup | And How To  Recover Quickly

6 Types of Breakups That Get Back Together - The Ultimate Guide

Dating is Exhausting | These 6 Things Are The Reason

Disclosure: This article was not written by a medical or legal professional, unless specifically stated otherwise. Advice or support content is not intended to be either professional medical or mental health advice or recommendations. All support and advice is from direct and/or anecdotal contributor/author experiences and topic research. If you are experiencing a physical or mental health emergency or mental or physical abuse, please seek professional support. Some of the links in this article may be affiliate links, which can provide compensation to us, at no cost to you when you decide to purchase a reviewed product.



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